“Don’t be talking like no ‘Rican!” Those were the words that have stuck with me longer than the bump on my head from a spray can he...

Converting unused hotel properties to rental units, affordable housing, and alternatives for the homeless population seems like a winning...

Investment should be a fluid and constantly adjusting figure During budgeting season, teams of executives will pour over financial data,...

For many hospitality veterans, a new career is the only way forward. There are many stories of service employees leaving the industry to...

Be present, be on time, and don't miss the Thanksgiving class... These are the simple rules of my Journalism professor and a seasoned...

With the industry going through a harsh reality, many are weighing the options outside of the service sector. I have talked with a number...

The service industry is open for business as usual. Whatever "usual" is; well that's up for debate. I recently visited my favorite...

Whether you were waiting for a call to return to work or accepting that the call would never come, the only certainty was that life would...

I have spent the last 25 days homeschooling my children. Or were they schooling me? It turns out that I am forever the student.

For those of us who are fortunate to have shelter, food, and health in these trying times, the question may be; what can I do to help?...

My first recollection of concern over COVID-19 was a car ride from Rockland County, NY to my home in New Jersey. My 13 and 12-year-olds...

(Digital Analysis Composite) How private is your social media account, really? There have been recent reports of companies like Airbnb...

As the coronavirus claims more victims this week than SARS did at the turn of the millennium, the economic loss is felt in the...

What is the Hotel Service Fee at the end of the bill? Pool, shoeshine, WiFi, city-mandated charges? Travelers have been paying subsidiary...

Related Professional Experience SAV Coordinator 2019-Present Movado Group Moonachie, NJ · Statistical Data management for...

It was scary... If you have ever wondered whether you had the courage to change careers after being successful in an industry for so...

Have you ever looked at someone’s social media page and wondered how their images are so creative or captivating? More importantly have...

Customer service and Customer Satisfaction occur simultaneously. Responding to a customer’s needs with intensity, attentively and in a...

Besides a great site and fantastic social media content, you have to have great efficiency and analytics behind the machine. I recently...

You know the feeling you get when you finally check in to a hotel for a much-needed vacation? Imagine getting that same feeling when you...